FAQ

Questions business owners ask before getting started.

Straight answers. No jargon.

What exactly does Blackbox do?

We build and install AI-powered systems that get your business more leads, follow up with them automatically, keep your CRM organized, and give your customers a better experience — all without hiring more staff.

How much does it cost?

It depends on what you need. A focused system (like just lead gen or just follow-up automation) costs less than the full stack. Book a free audit and we'll give you a clear price based on your specific situation.

How long does setup take?

Most businesses are up and running within 2-4 weeks. Simple systems can launch in under a week. The full stack with portals and custom AI takes closer to a month.

Do I need to be technical?

No. We handle all the technical work. You just tell us what you need in plain English — "I want my leads to get a text within 5 minutes" — and we make it happen.

Will this work with my existing tools?

Usually yes. We don't force you to throw everything out. We connect to your existing CRM, calendar, phone system, and email — and add the automation on top.

What if I just want one thing, not the whole system?

That's totally fine. Most clients start with one piece — like lead generation or follow-up automation — and add more later as they see results.

Can the AI actually handle phone calls?

Yes. Our AI assistants can answer calls, qualify leads, book appointments, and handle common customer questions. They sound natural and follow scripts you approve.

What happens after launch?

We don't disappear. You get 24/7 support, ongoing optimization, and the ability to request changes anytime. Think of us as your permanent automation team.

How do I request website changes?

Just tell us in plain English what you want changed. "Add a new service to the homepage" or "update the phone number" — and we handle it.

Is my data secure?

Yes. We build with security in mind from day one — secure logins, controlled access, encrypted data, and business-appropriate privacy standards.

Still have questions?

The fastest way to get answers is to book a free demo. We'll walk through everything and answer any questions specific to your business.